• Gratis verzending binnen de Benelux
  • Terms and conditions


    These are general terms and conditions of Authentic Brands., Klopperman 4A 2292 JD Wateringen, The Netherlands. Authentic Brands is the official distributor for OluKai in the Benelux. Authentic Brands is registered with the Chamber of Commerce in The Hague under number 70849331 and VAT number NL858483828B01. For all questions and comments please contact us via [email protected] Also you can file any complaints.

    1. General
    1.1 These terms and conditions ("Terms") apply to all offers of
    Authentic Brands and at any distance contract concluded between Authentic Brands and a natural person ("Customer") realization ("Agreement").
    1.2 By placing an order the customer accepts the applicability of these Conditions.
    1.3 Changes and additions to provisions of these Terms and / or further agreements are only valid if they are confirmed in writing by Authentic Brands.

    2. Prices and payment
    2.1 All prices are in euros and include VAT. Shipping costs are not included in the prices included.
    2.2 All prices on the website are subject to import, type or misprints. For the impact of import type or misprints no liability is accepted.
    2.3 Prices are within the duration of the agreement is not increased.
    2.4 Payment of orders via the Website is through the following payment methods: PayPal, Visa, Mastercard or IDEAL.
    2.5 Payment of the order shall be as agreed in the contract. The order will only sent when the agreed (advance) payment is paid in full.
    2.6 When the payment within 4 days from the date of order is fulfilled, the order will be canceled.
    2.7 In case of late payment mentioned on the invoice Authentic Brands entitled without any warning or notice to Customer of the end of the term, the legal interest in charge, plus the extrajudicial (collection) costs, the amount of which is determined by a maximum of 15% of the outstanding amount, and any judicial cost.

    3. Delivery
    3.1 After a completed order you will receive as soon as possible an email confirmation. In this
    order confirmation is the purchase price of your product (s) and a contribution for shipping.
    If, after the order confirmation not received, you can indicate this by a e-mail to [email protected]
    3.2 Delivery takes place while stocks last.
    3.3 Authentic Brands is not liable for damages resulting from exceeding delivery times.
    3.4 If delivery is delayed, either temporarily out of stock, or to other reasons or if an order is not or only partially carried out, the Customer will be notified.
    3.5 In the context of legal rules will Authentic Brands orders within 30 days. If this not possible (eg by the ordered product (s) in stock or no longer available), or for other reasons, or an order can not or only partially be performed, then the Customer will receive within one month after placing the order and
    in that case he has the right order without costs and cancel.
    3.6 Products are delivered to the delivery address as specified by the customer when ordering. The
    risk of loss or damage to the goods passes to the customer at the time the products delivered to the customer. 3.7 If the Customer refuses or fails to make the product to receive, Authentic Brands reserves the right for the reasonable cost of storing the Products to Customer by counting up to the moment that it can be properly delivered. If the delivery fails for any reason beyond Authentic Brands to control, Authentic Brands reserves the right to terminate the Agreement and to cancel the paid sums payable minus reasonable costs incurred.

    4. Return Policy

    4.1 Authentic Brands allows the Customer to (some of) the purchased products to exchange or return, for whatever reason, within 14 working days. This period begins to run from the moment that the products ordered are delivered. The customer is obliged, before proceeding to return accordingly within the period of 7 days after delivery in writing, report it to Authentic Brands and how many and which products are returned. The Customer must prove that the products are returned on time, for example by means of a proof of mail delivery. The return of the delivered product is the expense and risk of the Customer. If the Customer after this period, the products supplied Authentic Brands has not returned, the Agreement pursuant to this Article shall cease to be terminated.
    4.2 The costs of the return shipment shall be borne by the Customer, unless an error is made by Authentic Brands. The purchase price (and shipping if an error is made by Authentic Brands) as soon as possible but no later than 30 working days to the account of the Customer will be refunded. Insufficient or no postage returns are not accepted by Authentic Brands, whatever the reason for the return mail. Unjustified returns are again returned to the Customer after deduction of shipping.
    4.3 swaps and / or returns the following conditions apply: Return of the products must be in original or similar packaging solid. The products must be in original condition, ie unworn, undamaged, with attached price / item card. If these conditions are met, the right to terminate the agreement under this Article.
    4.4 Exchanging of a defect or wrongly send product Authentic Brands will take care of any shipping cost to resend the new order one time only.
    4.5 In return, the amount to be returned as soon as possible but no later than 30 days after receipt of the return shipment to the Customer made.
    4.6 Exchange Credits and returns should be sent to:

    OluKai Benelux, Klopperman 4A, 2292JD, Wateringen, The Netherlands

    5. Control, Warranty and liability
    5.1 The Customer is obliged delivered products immediately after delivery to inspect. Faults, defects or missing or wrong products by the Customer upon inspection discovered or should have discovered, should as soon as possible but no later than 10 days after the delivery to Authentic Brands to be reported.
    5.2 Authentic Brands there for 1 month before that the products comply with the contract, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations.
    5.3 The above warranty shall not apply if any defect is caused by improper use or if, without the prior written permission of Authentic Brands, the Client and / or third party have made or attempted to alter the product, the product is used for (abnormal) purposes for which it is not intended, otherwise have handled carelessly or contrary to the instructions of Authentic Brands.
    5.4 The provisions of these Conditions in respect of guarantee, without prejudice to the claims of the Customer under the law, all in accordance with these Conditions and the Agreement provisions, including the nature and quality of which the Customer has been sold and supplied.
    5.5 The Customer is obliged Authentic Brands in the opportunity to inspect the defects (have) studies. If the delivered goods are defective, will at its option Authentic Brands products supplied free of charge replacement or repair or a refund doing a consultation with the Customer to determine amount. This amount will be limited to not more than the amount of the invoice (the) product (s). Any liability of Authentic Brands for any other form of damage is excluded, including additional compensation in any form or compensation for indirect or consequential damages.

    6. Offers
    6.1 Offers are free, unless otherwise stated in the listing.
    6.2 Offers of Authentic Brands do not automatically apply to repeat orders.
    6.3 Authentic Brands can not be held to its offer if the Customer should have understood that the offer, or any part thereof, an obvious mistake or error.

    7. Pictures and specifications
    7.1 All illustrations, photographs and drawings of products and information concerning, among other dimensions and colors on the website are as good as shown but may not be fully representative of their characteristics and may differ in color, size and equipped with or without optional accessories.
    7.2 All such supporting information for the purchase is intended as mere material for general information and is indicative.

    8. Privacy and (intellectual) property rights

    8.1 If the Customer places an order with Authentic Brands are the requested data contained in the customer base of Authentic Brands. Authentic Brands adheres to the Data Protection Act and the details of the Customer to third parties. See our Privacy Policy thereabouts.
    8.2 Authentic Brands respects the privacy of the users of the website and ensures confidentiality of their personal information.
    8.3 Authentic Brands trusts its customers due to make offers through the Authentic Brands newsletter.
    8.4 In respect of (intellectual) property rights relating to the Website or which is placed
    Is the website refers to its Authentic Brands Copyright Policy.

    9. Applicable law

    9.1 These Conditions and all agreements and all disputes which may arise therefrom is governed by Dutch law.

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